We are committed to protecting your privacy. When we acquire any information about you during your usage of this site, how and when we use that information is covered in this privacy policy. Our privacy policy will explain: What personal information we collect; How we collect and use the personal information; Who we share the personal information with; Who you may contact to find out more about the personal information collected. By using this site, you accept our privacy policy. You are not authorised to use this site if you do not agree to our Privacy Policy.

INFORMATION COLLECTED
When you subscribe to www.xfactor-skincare.com (Site) by purchasing a product, we may collect some personal information. Here are some personal information gathered on our Site, which includes but is not limited to name, e-mail address, billing address, delivery address, contact number, gender and date of virth It is important that you provide us with the complete personal information in the required fields on our Site to enjoy our products and services.

HOW WE USE THE INFORMATION COLLECTED
The personal information gathered will be used for one of more of the following purposes: to communicate with you; to provide products and services to you; to process and fulfil your purchases, contest entry, and/or refunds; to respond to your enquiries and complaints; to keep you updated and informed about our products, services, offers/promotions and events. to share any of your Personal Data with a third party necessary for the purpose of fulfilling your purchase/order/enquiry/complaint, for example, the payment gateway provider, delivery provider; to maintain and improve customer relationship; to maintain and update internal record keeping; for internal administrative purposes; for audit and risk management purposes (if any); for detecting, investigating and preventing fraudulent, prohibited or illegal activities; for other purposes required to operate and maintain Ceexyloside Trading business.

WHO WE SHARE THE PERSONAL INFORMATION WITH
All payment data is stored via our payment gateway partners, Toyyibpay, GrabPay and our delivery partners – their privacy policies may be found at their respective websites. Ceexyloside Trading does not and will not ever sell, rent or share your personal information, including your e-mail address, to any third parties for any purposes without your expressed permission. This Site automatically gather information about the use of the Site. This data is used to improve your experience and flow through the Site. This includes the use of cookies and other technologies.

HOW WE USE YOUR INFORMATION
Any information gathered on this Site is used to improve your experience with X’Factor Skincare By Pharmacists or to fulfill your order. We will not share, sell or reveal your information unless it is already described in this Privacy Policy or required by law.

Reputable and trusted third party vendors may be permitted to access your data in order to carry out their service of maintenance, hosting or upgrade to the Site or other services that we may require from time-to-time. We use a reputable courier company that will be given access to your mailing information in order to deliver the products to you as fulfillment of your order.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

If you provide feedback or use any of the forms on the Site, the information you have submitted will only be used to fulfil your request. Anything you submit on our Site or any of our social media properties such as Facebook, Instagram, TikTok etc. may be displayed publicly.

PRIVACY POLICY CHANGES
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

If you have any questions about this Privacy Policy, please contact us using the form on our website.